IT and Desktop Support
I am fully accomplished at traditional office technology support. In the past I have maintained pools of laptop and desktop computers and handheld devices (Windows, iOS, Blackberry, Android) as well as all other computer peripherals and office hardware (printers, scanners, copiers, monitors) in a small to medium sized business setting. I provided support for an MS Exchange email server, a Blackberry Enterprise server, several file servers (all virtualized) while maintaining all IT budgets and purchasing. I supervised contract workers and interns as well as work crews during upgrades and renovations.
My sensitive rapport with users of all skill levels has made me an invaluable asset. From the most savvy to the novice, I find common ground with all users and take great pleasure in conveying a clear understanding of today’s digital tools. Witnessing increased confidence and productivity is my greatest reward.